Cultural Competence in Health and Human Services

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Cultural Competence in Health and Human Services

75.00

Dates: Dates to be confirmed, Fall 2017

Time: 1:00 p.m. to 4:30 p.m.

Location: Ecker Business Center of Howard Community College
                  6751 Columbia Gateway Drive
                  Columbia, MD 21046

Audience: Health and human services providers, community interpreters

Registration Deadline: To be confirmed

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Culture is complex. Cultural barriers are common.

If you serve diverse clients or patients, how can you provide effective services across cultures? This half-day workshop focuses on solutions. You do NOT need to be a cultural expert on 300 cultures. On the contrary: based on research, federal standards and best practices, this workshop shows you universal communication skills to bridge the cultural divide. 

The workshop includes film vignettes, role plays, interactive activities and planning. The focus is practical. It is based on national standards for cultural and linguistic com­petence from the U.S. Department of Health and Human Services, Office of Minority Health, as well as federal laws and national best practices.

This in-depth, hands-on workshop opens eyes, builds skills and helps participants to understand that the key to providing culturally responsive services is effective communication.
 

From our April 29, 2015 participants:

We are organizing a cultural competence training for our staff.  This course provided me with resources to enhance our training.

Realizing how little is really being done about [cultural competence training] -- it's the future.

Great instructor -- very engaging.   

From our May 5, 2014 participants:

Practical examples, lively presentation, interactive.

It's definitely more than food for thought. I think we can...put into practice what we have learned...

It will help me with client education and also to be a better interpreter.

 
View course syllabus

View course syllabus

 

This program includes a certificate and is approved by the American Translators Association for 3 ATA CEPs and by the International Medical Interpreters Association for 0.35 IMIA CEUs.