If you serve diverse clients or patients, how can you provide effective services across cultures? This half-day workshop focuses on solutions. You do NOT need to be a cultural expert on 300 cultures. On the contrary: based on research, federal standards and best practices, this workshop shows you universal communication skills to bridge the cultural divide.
The workshop includes film vignettes, role plays, interactive activities and planning. The focus is practical. It is based on national standards for cultural and linguistic competence from the U.S. Department of Health and Human Services, Office of Minority Health, as well as federal laws and national best practices. Learn more!